
德鲁克研究会(DruckerInstitute)评选出2021年度美国公司管理成效榜单(America’sBest-RunCompanies)。微软蝉联榜首,亚马逊升至第二位,排在前五名的还有苹果、IBM和英特尔。
该年度排名使用已故管理大师德鲁克(PeterDrucker)的原则来筛选那些管理最有效的公司。对企业管理水平的评价,包括了顾客满意度(CUSTOMERSATISFACTION)、员工参与和发展(EMPLOYEEENGAGEMENTANDDEVELOPMENT)、创新(INNOVATION)、社会责任(SOCIALRESPONSIBILITY)和财务实力(FINANCIALSTRENGTH)等五项主要指标,最后按照效益(EFFECTIVENESS)得分排出名次。
在顾客满意度方面,思科、安捷伦、IBM、卡特彼勒等公司得分较高。在员工参与和发展方面,英伟达、赛富时、Adobe等公司得分较高。在创新方面,亚马逊、微软、IBM、苹果等公司得分最高。在社会责任方面,惠普、英特尔、微软等公司得分较高。在财务实力方面,苹果、微软、Alphabet(谷歌)、Meta(脸书)等公司得分较高。
以下是名列总得分前100名的企业和五个单项指标得分情况:
排名公司顾客满意度/员工参与和发展/创新/社会责任/财务实力总分
1、微软(MicrosoftCorp)55.4/72.7/136.2/75.4/88.6105.5
2、亚马逊()53.6/53.9/155.0/50.2/77.594.3
3、苹果(AppleInc)57.2/62.2/111.8/67.0/89.391.6
4、国际商业机器(IBM,IntlBusinessMachinesCorp)75.4/53.4/115.6/68.9/54.188.9
5、英特尔(IntelCorp)62.3/60.5/84.9/75.8/71.682.9
6、英伟达(NvidiaCorp)73.3/76.5/65.9/65.2/76.081.1
7、强生(JohnsonJohnson)55.8/64.9/90.8/66.9/71.480.9
8、思科(CiscoSystemsInc)77.7/66.7/68.7/72.6/62.880.5
9、宝洁(ProcterGamble)70.4/66.1/78.1/62.0/73.379.7
10、惠普(HPInc)69.7/62.5/61.5/79.2/65.477.5
11、百事公司(PepsiCoInc)68.0/58.0/77.0/70.6/63.677.4
12、/73.5/65.4/70.3/67.976.3
13、AlphabetInc(谷歌母公司)54.0/55.5/81.6/63.8/84.576.1
14、埃森哲(Accentureplc)69.9/59.7/67.2/71.0/65.875.8
15、默沙东(默克,MerckCoInc)64.3/63.0/70.6/70.6/62.975.5
16、通用汽车(GeneralMotorsCompany)68.8/56.0/81.3/63.3/60.275.1
17、/64.4/97.5/56.4/45.874.9
18、3/59.7/82.5/71.3/55.474.2
19、第一资本金融(CapitalOneFinancial)52.0/62.9/92.8/57.0/57.973.3
20、耐克(NIKEInc)68.5/49.6/75.5/63.9/67.472.9
21、维萨(VisaInc)66.2/61.0/65.4/67.7/64.072.8
22、赛富时()64.4/73.6/67.8/63.1/50.472.1
23、雅培(AbbottLaboratories)51.1/58.0/78.8/71.6/55.671.8
24、爱德华生命科学(EdwardsLifesciencesCorp)70.2/62.7/60.7/67.3/59.071.6
25、超微半导体(AMD,AdvancedMicroDevices)60.0/65.6/55.4/63.1/81.870.9
26、福特汽车(FordMotorCo)68.7/57.0/75.1/61.2/52.370.8
27、辉瑞(PfizerInc)62.5/62.6/68.9/61.9/59.970.3
28、Etsy,/67.8/63.8/50.0/76.970.1
29、洛克希德马丁(LockheedMartin)63.4/60.7/64.1/64.6/62.069.9
30、标普全球(SPGlobalInc)69.6/57.9/50.3/66.5/75.169.6
31、摩根大通(JPMorganChaseCo)58.4/58.6/69.0/61.2/67.669.4
31、MetaPlatformsInc(脸书母公司)27.3/67.9/81.7/57.0/84.469.4
33、礼来(EliLillyCo)62.7/59.4/61.3/65.9/64.469.3
34、美国运通(AmericanExpressCo)53.7/64.6/72.1/62.9/56.969.2
34、塔吉特(TargetCorp)61.1/52.2/70.0/63.5/65.969.2
36、威瑞森(VerizonCommunicationsInc)46.3/58.9/69.2/68.0/70.269.1
37、安进(AmgenInc)70.9/60.9/56.4/67.5/54.569.0
38、高露洁棕榄(Colgate-PalmoliveCo)57.2/69.0/53.2/66.8/68.768.9
39、惠而浦(WhirlpoolCorp)54.8/57.8/71.6/67.3/56.268.8
40、/56.5/73.5/63.5/60.668.7
40、甲骨文(OracleCorp)67.1/46.8/66.3/61.3/72.768.7
42、可口可乐(Coca-ColaCo)64.0/54.7/67.0/63.8/59.868.5
43、安捷伦(AgilentTechnologiesInc)77.1/62.3/51.3/65.1/53.968.3
44、卡特彼勒(CaterpillarInc)75.2/52.7/72.2/56.3/50.568.2
45、泛林集团(LamResearchCorp)64.1/63.9/49.6/64.272.468.1
46、迪尔(DeereCo)63.6/52.8/69.1/63.5/56.267.7
47、惠好(WeyerhaeuserCo)65.5/54.2/63.3/65.2/57.767.6
48、应用材料(AppliedMaterialsInc)62.3/55.7/58.0/63.9/70.467.5
48、美敦力(Medtronicplc)52.5/59.4/75.2/65.9/47.767.5
50、好事达保险(AllstateCorp)60.1/42.3/73.8/62.7/67.867.4
51、高通(QUALCOMMInc)41.5/57.4/69.6/64.4/75.567.2
52、戴尔科技(DellTechnologiesInc)61.3/39.9/77.9/63.5/58.866.9
52、家得宝(HomeDepotInc)50.9/51.6/64.3/62.0/81.766.9
54、欧文斯科宁(OwensCorningInc)67.6/63.7/53.0/67.7/50.266.8
55、慧与(HewlettPackardEnterpriseCo)57.5/58.4/65.4/70.7/45.566.7
55、雷神技术(RaytheonTechnologiesCorp)62.6/54.5/83.3/56.2/40.566.7
57、好时(HersheyCo)69.4/60.0/50.5/67.5/56.066.5
57、希尔顿(HiltonWorldwideHoldingsInc)70.5/62.1/59.8/65.4/40.166.5
59、高乐氏(CloroxCo)69.8/61.5/52.0/64.4/55.3/66.3
59、沃尔玛(WalmartInc.)51.2/41.4/88.2/54.2/67.466.3
61、花旗集团(CitigroupInc)49.0/54.0/71.0/66.1/59.966.2
61、万事达卡(MastercardInc)47.0/69.3/55.0/64.9/70.066.2
63、林德(Lindeplc)67.0/51.5/63.8/66.5/48.766.0
63、德州仪器(TexasInstrumentsInc)49.2/65.2/48.0/69.2/75.266.0
65、通用磨坊(GeneralMillsInc)53.4/64.4/55.4/72.7/51.965.9
66、通用电气(GeneralElectricCo)59.7/51.1/79.0/59.6/45.665.8
67、雅诗兰黛(EsteeLauderCos.)66.0/57.5/49.9/65.8/61.965.2
67、江森自控(JohnsonControlsInternationalplc)68.0/47.3/60.7/69.7/48.765.2
67、尼尔森(NielsenHoldingsplc)63.6/52.8/75.4/57.7/44.465.2
70、霍尼韦尔(HoneywellIntlInc)62.1/49.9/70.7/60.0/53.565.1
71、奥驰亚集团(AltriaGroupInc)47.5/59.6/66.4/62.1/63.065.0
72、仲量联行(JonesLangLasalleInc)55.7/57.2/62.7/67.2/50.564.6
73、/61.8/59.4/59.5/51.164.2
73、金佰利(Kimberly-Clark)61.4/59.6/51.0/63.5/63.064.2
73、罗克韦尔自动化(RockwellAutomationInc)64.7/56.5/54.6/61.3/60.864.2
76、国际香精香料(IntlFlavorsFragrances)73.4/54.1/55.5/65.6/42.064.0
77、财捷(IntuitInc)54.8/68.3/57.6/57.0/59.363.9
77、纽蒙特(NewmontCorp)56.1/67.1/49.9/68.4/51.763.9
79、康明斯(CumminsInc)54.7/58.6/55.4/69.7/53.663.8
79、特灵科技(TraneTechnologiesplc)62.2/60.2/47.8/70.9/51.663.8
79、威睿(VmwareInc)61.4/68.9/52.9/59.1/52.863.8
82、再生元制药(RegeneronPharmaceuticalsInc)59.1/59.7/50.4/55.6/77.963.6
82、星巴克(StarbucksCorp)50.2/52.5/68.4/62.1/59.363.6
84、诺斯洛普格拉曼(NorthropGrummanCorp)46.9/57.4/65.6/66.0/53.163.2
84、贝宝(PayPalHoldingsInc.)46.1/60.5/64.0/60.0/62.763.2
86、欧特克(AutodeskInc)51.3/66.2/47.2/65.9/64.463.1
87、泰科电子(/53.1/51.3/64.8/48.963.0
88、艾伯维(AbbVieInc)47.5/63.0/56.3/67.8/55.362.9
89、梅特勒-托利多(Mettler-ToledoIntl)68.1/52.5/46.5/61.2/67.262.6
90、因美纳(IlluminaInc)54.6/60.5/52.5/68.2/52.562.5
91、金宝汤(CampbellSoupCo)61.8/56.2/53.0/66.5/49.262.3
91、穆迪(Moody’sCorp)65.6/56.7/45.7/63.4/60.662.3
91、/68.2/48.2/60.7/43.262.3
94、渤健(BiogenInc)58.0/65.3/48.3/66.6/49.262.2
95、百思买(BestBuyCoInc)68.2/47.6/52.3/62.4/59.762.1
96、摩根士丹利(MorganStanley)57.8/57.1/54.6/60.6/60.062.0
96、联合包裹服务(UnitedParcelServiceInc)51.7/47.9/61.5/63.3/65.062.0
98、亨斯迈(HuntsmanCorp)69.9/57.6/51.2/60.4/47.561.8
98、味好美(McCormickCo)64.9/62.2/48.7/62.7/48.061.8
100、万豪国际(MarriottIntl)60.7/52.7/62.0/60.7/48.661.7